1. Introduction

Welcome to the Croatia Real Estate Insight (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, services, and products, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our services.

2. Data Controller

The Data Controller responsible for processing your personal data is:

Company Name: Obrt Mary-Jane
Address: Pirovište 14, Lič, Croatia
Email: info@croatiarealestateinsight.com

3. Data We Collect

We may collect the following types of personal data from users of the Croatia Real Estate Insight portal:

3.1. Information You Provide Voluntarily

• Contact Information: Name, email address, phone number.
• Account Information: Username, password (when creating an account).
• Property Listings: Property details, including location, price, and property description, if you choose to post a listing.
• Communication Data: Any communication or information you provide when contacting us or using our services.

3.2. Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, links clicked, browsing history, and other usage information.

3.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. For more details, please review our [Cookie Policy].

4. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent to process your data for specific purposes, such as subscribing to newsletters or marketing.
• Contractual Necessity: To fulfill a contract with you, for instance, when you register for an account or post a property listing.
• Legitimate Interests: To operate, maintain, and improve our services, subject to your interests and fundamental rights.
• Legal Obligation: When processing is required by law, such as for tax or accounting purposes.

5. How We Use Your Data

We use your personal data for the following purposes:

• Service Delivery: To provide, manage, and personalize the services you request (e.g., property listings, account management).
• Communication: To respond to your inquiries, offer customer support, or send relevant notifications about our services.
• Marketing: With your consent, to send you promotional content and updates.
• Security and Fraud Prevention: To ensure the security of our platform and prevent fraud or illegal activities.
• Analytics: To analyze user behavior and improve our website functionality and user experience.

6. Sharing Your Data

We may share your personal data with:

• Service Providers: Third-party companies and individuals who provide services on our behalf, such as hosting, analytics, and payment processing, to facilitate our services.
• Legal Authorities: If required by law or to respond to valid requests by public authorities (e.g., court orders or government requests).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a new entity as part of the transaction, with continued protection under this policy.

We do not sell or rent your personal data to third parties for marketing purposes.

7. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that it is protected with adequate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognized means, in accordance with GDPR.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.

• Account Information: Retained for the duration of your account’s existence.
• Marketing Data: Retained until you opt out of marketing communications or withdraw consent.
• Legal Retention Periods: Where applicable, we may retain data for longer periods as required by law.

9. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data in certain circumstances.
• Right to Restriction of Processing: You can ask us to limit the processing of your data under specific conditions.
• Right to Data Portability: You can request a copy of your data in a machine-readable format to transfer to another service provider.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: If you believe your data is not being processed in accordance with GDPR, you have the right to file a complaint with a supervisory authority.

10. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security of your data.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically for any updates. If significant changes are made, we will notify you through email or a notice on our website.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your GDPR rights, please contact us at:

Email: info@croatiarealestateinsight.com

By using the Croatia Real Estate Portal, you acknowledge that you have read and understood this Privacy Policy. To read our Cookies Policy, click Here.